Frequently Asked Questions
One
What's Marshall's business background?
Marshall's an attorney, former CBS network executive, teacher, and sales and marketing consultant.
In the early 1980s, he founded Marshall Howard & Associates and Golf West.
The goal was to combine an ongoing, collaborative relationship building program with a customer appreciation event.
Over 87% of our clients increased their customer satisfaction by more than 234% from a single event.
Two
What was Marshall's inspiration for his book?
Marshall discovered his clients' success was directly related to their capacity to
build collaborative relationships with the right people.
He wrote "Let's Have Lunch Together" with two goals in mind.
First, to weave an easy to follow relationship building process, into a fun story that people could,
relate to, understand and immediately begin to implement.
Second, illustrate his personal belief that that anyone, regardless of how shy,
can learn how to instantly connect with others in their own style.
Three
What makes Marshall unique among presenters?
After 4379 presentations over the years he's mastered the art of telling true stories that teach.
His interactive approach provides practical, on-the-spot solutions.
From the quality of his delivery, content, and materials, to the ability to motivate and inspire,
you're guaranteed an enriching experience every time.
Four
How is Marshall's content different?
He's the founder of the goBeyondhello relationship building model.
He does more than just talk about relationships. He brings them to life...and you can feel it as a participant.
Everybody loves how his real-world success stories apply to the challenges they face today.
He skillfully transitions between speaking and interactive exercises and panels to make the day fly by.
Five
How much does your training cost?
Thanks to significant underwriting from our publisher,
Marshall's courses are available at a price to fit virtually any organization's budget.
You'll never pay extra for his travel, expenses or shipping of our training materials.
